How does Oasis Open-Source support their customers?
Holistic System Surveys
A system survey includes:
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A detailed on-site system walk through coupled with team discussion to understand current operations.
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Water sampling and testing to provide data on the system program and health of infrastructure and assets.
You should walk away with:
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A system health assessment, letting you know where things are going right and where there may be gaps in your water treatment program.
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An actionable list of projects and the estimated return on investment for each, for you to share with and work on with your water treatment supplier.
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Confidence that you are protecting your system assets and paying market appropriate pricing for quality service.
Project & Service Management Oversight
Anticipating a special project with your water treatment vendor or multiple vendors and want to ensure the project is executed successfully? We can help oversee the communication and project are done right whether it is a vendor transition, capital equipment install, or cleaning & preventative maintenance project.
Open-Source Technical Resources
We did the hard work for you: reviewing and accumulating the vast array of water treatment knowledge that is available and organizing it into non-proprietary, digestible, and practically applicable references.
All of our customers have access to this continuously growing resource and are encouraged to partner with us to contribute to it.
How can Oasis Open-Source help Water Treaters?
We can help you recapture some of your most needed time- in the field and in front of your customers.
Training Customers & Team Members
We all know how important proper training is, but that doesn't mean we always have the time and flexibility to do it right.
OOS can support your training needs by providing customer facing training on water treatment basics, program specific training, annual safety training, and more.
Additionally, we can provide field training for your new hires that includes water treatment concepts, hands-on practical training in the field, and account management basics.
Project Management & Start-up Assistance
Some aspects of the job take more than your allotted service time. We can help support projects like account transition and start-up, RFP responses, sales support and overall account management.
We specialize in providing professional customer facing documentation such as standardized service reports, executive summaries, annual or semi-annual business reviews, and project or proposal ROI overviews, case studies, and more.
Let us provide you with what you need to keep your time focused on the customer relationship.
Customer Assurances
Sometimes a vendor-customer relationship can benefit from having a third-party perspective. We can help give your customer an impartial review of your program and work with you to develop action plans around your customer's KPIs.
We can also help your customers write a scope of work or bid specification, making sure we capture all the unique requirements that keep your customer's plant running smoothly.
Industries & Applications We Serve
Cooling Applications
Steam & Heating Applications
Raw & Wastewater Treatment
Water treatment touches many industries, and we aim to support as many of them as we effectively can. We have the experience and expertise to support customers and water treaters in the following industries and more:
Commercial & Institutional
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Universities, Commercial Campuses
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Data Centers
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Healthcare
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District Energy
Manufacturing
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Plastics Industry
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Aerospace & Semiconductor
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Automotive
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Primary Metals
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Pharmaceutical
Food & Beverage Production
